Presentation: Can Claude Fix Itself? Using LLMs for Incident Response
Anthropic reliability engineer Alex Palcuie shares practical lessons on using LLMs for real-world incident response. He explains where AI acts as a…
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Cloudflare Turns Engineering Standards Into an AI-Enforced Control System
Cloudflare has recently detailed how it is using AI to transform internal engineering standards from passive documentation into an actively enforced…
Stripe Uses Graph Search and State Machines to Automate Database Remediation
The engineering team at Stripe recently described how they automated database incident recovery by modeling their global infrastructure as a graph.…
Instacart Builds Blueberry, an AI-Powered Assistant to Help On-Call Engineers Investigate Incidents
Instacart introduced Blueberry, an AI-assisted incident response system that helps on-call engineers investigate production issues faster. It combin…
Expedia Uses AI Driven Service Telemetry Analyzer to Accelerate Incident Investigation
Expedia Group has introduced STAR, an internal AI-assisted observability platform that helps engineers investigate production incidents using servic…
AWS Billing Bug Shows Customers Trillion-Dollar Estimates While Its Own Cost Alarms Fail to Act
A configuration change in AWS's bill computation system showed customers estimated bills in the billions and trillions of dollars for over 24 hours.…
OpenAI Fixes 18-Year-Old GNU libunwind Bug by Treating Crash Debugging Like Epidemiology
OpenAI found two unrelated bugs masquerading as one in ChatGPT's data infrastructure. Silent hardware corruption on one Azure host and an 18-year-ol…
How a Culture of Data-Driven Conversations Can Support Platform Engineering
To provide SRE as a service, a team built a center of excellence, introducing Federated SREs and roles like production manager and technical tribe l…
Google Cloud Suspends Railway's Production Account, Causing Eight-Hour Platform-Wide Outage
Google Cloud's automated systems suspended Railway's production account without notice, triggering an eight-hour platform-wide outage affecting 3 mi…
Article: Three Pillars of Platform Engineering: A Virtuous Cycle
Platform engineering succeeds when reliability and ergonomics reinforce each other rather than compete. This article explores three foundational pil…