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Menschliche Maschinen: Wie geht guter Kundenservice im Zeitalter von KI?

Voicebots sollen den Support automatisieren – scheitern aber manchmal an einfachen Anliegen. Künstliche Intelligenz kann helfen, wenn Unternehmen di…

chatbotcrmkommunikationkuenstliche-intelligenzmanagementpersonalsprachassistentenstudiethe-line
t3n Aug 25, 2026, 05:30 UTC
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In-App Chatbot Code Reviews — A Beginner's Portable API Contract

Choose an OpenAI-compatible endpoint for a first in-app chatbot that reviews logistics code changes, then keep the provider boundary narrow enough t…

aichatbotbeginners
Dev.to Aug 16, 2026, 03:41 UTC
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How I Built a Client-Side Shield for AI Chatbots (Open Source)

I was burning through API tokens on off-topic chatbot queries. Every "Who are you?" = brand leak + wasted money. So I built Shield by Vouch — a zero…

javascriptopensourceaichatbot
Dev.to Aug 14, 2026, 12:06 UTC
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Customer Support Chatbot Runtime Economics: LLM API Compatibility Beyond Token Price

If you just want the recommendation: choose the LLM API that produces the lowest cost per successfully resolved customer-support conversation while…

llmchatbotsre
Dev.to Aug 5, 2026, 16:08 UTC
EN

The Evolution of No-Code UX: What Makes a Flow Builder Maintainable?

In Developers Don’t Hate No-Code. They Hate Losing Control, I argued that developers are not automatically against visual tools. They are against lo…

nocodeuxchatbotprogramming
Dev.to Aug 4, 2026, 10:15 UTC
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Lokale KI statt ChatGPT: Diese 4 Tools laufen komplett ohne Cloud

Kleinere Aufgaben lassen sich heute auch mit lokalen KI-Modellen erledigen – ganz ohne Cloud. Wir zeigen euch, mit welchen Tools Einsteiger, Fortges…

apiappleappschatbotchat-gptcloud-computingemojigithubiosipad
t3n Aug 1, 2026, 05:00 UTC
EN

Princeton-Studie: Warum KI-Modelle die schlechteren Personaler sind als Menschen

Immer mehr Unternehmen nutzen Large Language Models, um Bewerbungen vorzufiltern. Wie Wissenschaftler:innen zeigen, holen sie sich dadurch einen Bia…

chatbotchat-gptkuenstliche-intelligenzlebenslaufopen-aistudie
t3n Jul 29, 2026, 14:55 UTC
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Studie zeigt: ChatGPT und Co. entwickeln bei der Bewerberauswahl heftige Vorurteile

Immer mehr Unternehmen nutzen Large Language Models, um Bewerbungen vorzufiltern. Wie Wissenschaftler:innen zeigen, holen sie sich dadurch einen Bia…

chatbotchat-gptkuenstliche-intelligenzlebenslaufopen-aistudie
t3n Jul 23, 2026, 06:00 UTC
EN

The WhatsApp Handoff Problem: Passing a Bot Conversation to a Human Without Losing Context

Every support team that puts a bot on WhatsApp eventually hits the same wall. The bot handles the easy questions well. Then a customer asks somethin…

whatsappchatbotaicustomersupport
Dev.to Jul 16, 2026, 04:42 UTC
EN

"LLMs sind keine Gehirne": KI-Experte ordnet Anthropics Blick ins Innere von Claude ein

Anthropic gibt an, neue Einblicke darin gewonnen zu haben, wie seine KI-Modelle zu ihren Ergebnissen gelangen. Der KI-Experte Will Douglas Heaven er…

chatbotkuenstliche-intelligenz
t3n Jul 15, 2026, 13:30 UTC
EN

7 Best Tools to Build an AI Chatbot App (With Real UI) in 2026

There are two completely different things called "AI chatbot app" in 2026. The first is a chat widget: a floating bubble that answers questions from…

buildaichatbotapp
Dev.to Jul 13, 2026, 04:59 UTC
EN

Meta-Mitarbeiter vertrauen eigener KI nicht – Google muss Gemini-Nutzung begrenzen

Meta tut sich offenbar weiterhin schwer damit, im KI-Rennen den Anschluss zu finden. Intern sollen Mitarbeiter:innen statt der eigenen Llama-Modelle…

applechatbotfacebookgoogleipadkuenstliche-intelligenzmacmark-zuckerbergmetamicrosoft
t3n Jul 11, 2026, 12:00 UTC
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Musk’s X poses “serious risk to Americans’ privacy,” advocates warn FTC

FTC urged to reject Elon Musk’s bid to end X monitoring amid AI concerns.

AIPolicyAI trainingArtificial Intelligencechatbotdata privacyElon MuskFTCgrokTwitterXxAI
Ars Technica Jul 2, 2026, 14:39 UTC
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System Boundaries: The Difference Between ChatBot, Workflow, Agent, and Harness

System Boundaries: The Difference Between ChatBot, Workflow, Agent, and Harness When people first build Agent systems, they often naturally read the…

agentschatbotworkflowharness
Dev.to Jun 3, 2026, 03:23 UTC
EN

Florida sues OpenAI, Sam Altman after multiple ChatGPT-linked murders

Altman has an "utter disregard" for human lives, Florida AG says.

AIPolicychatbotChatGPTchild safetyFloridamurderOnline safetyopenaisuicide
Ars Technica Jun 1, 2026, 18:52 UTC
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“Will I be OK?” Teen died after ChatGPT pushed deadly mix of drugs, lawsuit says

Teen trusted ChatGPT to help him “safely” experiment with drugs, logs show.

AIPolicychatbotChatGPTdrug overdosekratomopenaioverdosewrongful deathXanax
Ars Technica May 12, 2026, 19:00 UTC
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Kenapa Chatbot WhatsApp Bisa Jadi Aset Serius untuk Bisnis Kamu

Kenapa Chatbot WhatsApp Bisa Jadi Aset Serius untuk Bisnis Kamu Saya masih ingat pertama kali mencoba mengintegrasikan chatbot ke dalam alur bisnis…

chatbotwhatsappbisnis
Dev.to May 10, 2026, 06:14 UTC
EN

Pennsylvania sues Character.AI after a chatbot allegedly posed as a doctor

According to Pennsylvania's filing, a Character.AI chatbot presented itself as a licensed psychiatrist during a state investigation, and also fabric…

AIai companionchatbotJosh Shapiropennsylvania
TechCrunch May 5, 2026, 17:46 UTC

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