We Automated RCAs. The Real Value Was the Big Picture.
We Made Bug Tickets Write Their Own Root Cause Analysis. The Value Wasn't the RCAs — It Was What They Became in Aggregate. 🚀 Every bugfix now ships…
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The Saff Squeeze
From time to time, we encounter bugs in the software systems that we work on. That’s part of the life as a software developer. Often, we don’t know…