One NCR form to rule them all stopped working the day we added our 30th supplier
Last month, a buyer pinged me: "Why is this incoming-inspection NCR asking me whether the customer filed a complaint?" Fair question. It's because w…
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Why our eQMS ran in parallel for 18 months — and what I’d do differently
I’ve been responsible for maintaining a Class II product’s QMS during one of the messiest migrations I’ve seen: an 18‑month parallel run where the o…