How to build a Salesforce governance framework from scratch
Let's cut through the noise: most Salesforce failures aren't about the platform—they're about missing governance. I've seen healthcare orgs lose patie…
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Common Salesforce admin mistakes that cost companies money
As a Salesforce admin who’s managed orgs for Fortune 500 companies in healthcare, finance, and retail, I’ve seen too many preventable mistakes drain b…
Почему RBAC недостаточно: опыт построения тарифно-зависимой системы доступа в SaaS или о чём молчат в статьях компаний
Тема разграничения доступности действий в рамках конкретного тенанта выходит далеко за рамки ERP домена и требует особо пристальной реализации. Это ос…
Анализ и модернизация коннектора баз данных с помощью AI-агентов
4-я статья из цикла туториалов о вариантах кастомизации своего бизнес-портала в Битрикс24. Сегодня рассказываем о работе с уже существующим проектом ч…
Create a new contact in your address book from the Command Line
Create a new contact in your address book. Works with Google Contacts, Outlook People, and Exchange. The nylas contacts create command adds a new cont…
nylas contacts groups list for Developers — Quick Reference
Contact management from the CLI is useful for CRM automation, scripts, and quick lookups. The nylas contacts groups list command displays all contact …
Working with nylas contacts list: List all contacts from your address book
Your address book shouldn't require a web browser to access. nylas contacts list brings it to the terminal. The nylas contacts list command displays c…
nylas contacts search — Search contacts by name, email, or company
Search contacts by name, email, or company. Works with Google Contacts, Outlook People, and Exchange. The nylas contacts search command finds contacts…
How nylas contacts show Works: Show full details for a specific contact
Contact management from the CLI is useful for CRM automation, scripts, and quick lookups. The nylas contacts show command displays all stored fields f…
Agentforce Multi-Agent Orchestration: A Practical Guide
Agentforce Multi-Agent Orchestration: A Practical Guide You've probably heard someone on your team say, "We just need one agent to handle everything."…
What changed after our IVR started pulling data from the CRM
Last year we rebuilt the IVR for a mid-size financial services company. Around 2,500 inbound calls a day, mix of existing customers and new leads, fiv…
Как мы сделали PWA для управления ремонтными проектами: от чата до ИИ-дизайнера интерьеров
Привет, Хабр! Меня зовут Алексей, я разработчик в строительной компании ВитионГруп. Мы занимаемся ремонтом квартир в Москве, одновременно ведём 30–75 …
What You Actually Learn in the Salesforce Admin Beginner Trail
If you want to start learning Salesforce, the Admin Beginner Trail is one of the most practical ways to build a strong foundation. This post breaks do…
Подключаем MAX к своей CRM за 30 минут на Python
Мессенджер MAX набирает обороты в корпоративном сегменте. У него есть Bot API, но документации и примеров интеграции в открытом доступе минимум. В это…