RFM Segmentation for B2B SaaS: The 11-Segment Model That Changed Our Clients' Retention
Most B2B companies treat customer segmentation like a binary: you're either active or churned. That's like a doctor classifying patients as either "he…
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Most B2B companies treat customer segmentation like a binary: you're either active or churned. That's like a doctor classifying patients as either "he…