From 9 Seconds of Voice AI Latency to 1.5 Seconds: Building an In-House Voice AI System
Nine seconds of silence. That's how long a caller waited after asking our AI assistant a simple question like "What's the TB test process?" long eno…
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When is it safe to open the microphone? Building a realtime voice agent on Twilio
Wiring up a phone agent looks like a weekend project. Twilio Media Streams gives you a WebSocket with raw audio, you push it into a streaming STT, y…
Twilio removes conference_participant from Voice Insights on Aug 1, 2026 — the field goes null, not gone, so nothing errors
If you pull Twilio Voice Insights Call Summaries to analyze conference calls — contact-center reporting, a QA dashboard that scores participant talk…
A2P 10DLC, Explained for Developers Who Just Want Their SMS to Send
You wired up Twilio. Your test messages went through. You shipped. Then a week later, delivery rates cratered and your logs filled with error 30034,…
Если клиент не идёт в больничку — телефонный бот для телемедицины
Расскажу, как я писал телефонного бота для обзвона клиентов страховой компании. Как сокращал время ответа и боролся с подвисанием при вызове API. Чи…