Incident Communication: The Status Page That Builds Trust
Silence Destroys Trust During our worst outage, we went 35 minutes without updating the status page. Twitter filled the void. Theories ranged from d…
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Post-Mortem Best Practices That Actually Drive Change
The Post-Mortem Nobody Learns From I've sat through hundreds of post-mortems. Most follow the same pattern: something breaks, someone writes a Googl…
We Cut 40% of Our Security Incidents Using Trivy 0.50 and Falco 0.40
In Q3 2024, our 12-person platform engineering team reduced confirmed security incidents by 41.7% (from 72 to 42 per quarter) after rolling out Triv…