Web — Tech News

Runbooks the On-Call Engineer Will Actually Open at 3am

Cross-posted from the Fluidify blog . Key takeaways Most runbooks are written by someone calm, at a desk, with full context, for a reader who is non…

runbooks incidentmanagement oncall sre

The most reliable system I ever helped run was held together by three people who were slowly falling apart. On paper the on-call rotation looked hea…

sergueyshinder itops oncall sre

Three dollars an hour to not drink. That's the going rate for owning your entire evening. You can't have a beer. You can't drive two towns over. You…

career culture devlife oncall

In this blog post, we will see how I use AI to speed up incident investigation without letting it take over the decisions that need a human. It is 3…

ai oncall incident learning

Atlassian is winding down Opsgenie, its on-call scheduling and alerting product. If your team relies on it, this isn't a distant planning concern —…

devops sre oncall

I hate on-call. I hate doing it, and I hate asking other people to do it, which is a slightly awkward position to hold when you've spent a decent ch…

leadership oncall burnout

On-call, incident response, and incident management are three different stages of the reliability lifecycle. This guide maps the SRE Trinity from fi…

devops incidents oncall irm

The On-Call Burnout Epidemic I watched three senior SREs leave our team in six months. Exit interviews all said the same thing: on-call was unsustai…

sre oncall burnout culture

While recently discussing operational loads with a colleague, I heard them say, "I see the alerts, but I just don't feel like checking them anymore.…

career operations oncall monitoring