Build a Natural Language IVR with Telnyx Call Control and AI Inference
Nobody likes phone trees. "Press 1 for billing, press 2 for support." Miss an option? Start over. It is friction at its worst. The voice-ivr-with-ag…
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Nobody likes phone trees. "Press 1 for billing, press 2 for support." Miss an option? Start over. It is friction at its worst. The voice-ivr-with-ag…
Most package tracking flows make the customer do the work. You get a tracking number. You open a page. You refresh it. Maybe you get a generic text…
Most AI examples hardcode the model name. That is fine until you actually want to compare models. If every model change requires a code edit and red…
Support SMS inboxes are usually a routing problem before they are an AI problem. Someone asks about billing. Someone else needs technical support. A…
Getting an AI agent to answer a phone call is only the beginning. The harder part is keeping the call going. This example builds a voice agent on Te…
A lot of AI support demos stop after one reply. Customer asks a question. Model answers. Demo done. Real support usually needs a little more than th…
Language learning apps work fine on a screen, but the hardest part is the thing screens avoid: actually speaking out loud and getting immediate feed…
Changing a prompt is easy. Knowing whether the new prompt is actually better is the hard part. This example builds a small prompt A/B testing API on…
I built this as the next step after the Edge URL Summarizer example. The URL summarizer showed a simple pattern: run an AI workflow at the edge, fet…
Pre-visit insurance clearance is one of those workflows that sounds simple until you see how many phone calls it creates. A patient calls before an…
Localizing a podcast, translating a recorded meeting, or dubbing a lecture used to require three different services stitched together. The Telnyx AI…
Cancel-save flows are easy to over-engineer into manipulative dark patterns, and easy to under-engineer into "your subscription has been cancelled,…
Most "add an AI assistant to my app" tutorials stop at the demo. They show you how to call an LLM and print the response, then leave the production…
Most AI assistant demos jump straight to voice. Voice is great, but a web chat is often the cleanest place to start. You can prove the core idea qui…
A lot of AI apps are starting to mix voice, language models, and generated audio. I built a small Python example that shows that full loop: take an…
RAG is one of those patterns that sounds more complicated than it has to be. At its core, retrieval-augmented generation is just: Store some documen…
Messy text is everywhere: support tickets, lead forms, emails, contracts, incident reports, call notes, Slack messages. The annoying part is that th…