How to build a Salesforce governance framework from scratch
Let's cut through the noise: most Salesforce failures aren't about the platform—they're about missing governance. I've seen healthcare orgs lose patie…
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Common Salesforce admin mistakes that cost companies money
As a Salesforce admin who’s managed orgs for Fortune 500 companies in healthcare, finance, and retail, I’ve seen too many preventable mistakes drain b…
Анализ и модернизация коннектора баз данных с помощью AI-агентов
4-я статья из цикла туториалов о вариантах кастомизации своего бизнес-портала в Битрикс24. Сегодня рассказываем о работе с уже существующим проектом ч…
Working with nylas contacts list: List all contacts from your address book
Your address book shouldn't require a web browser to access. nylas contacts list brings it to the terminal. The nylas contacts list command displays c…
How nylas contacts show Works: Show full details for a specific contact
Contact management from the CLI is useful for CRM automation, scripts, and quick lookups. The nylas contacts show command displays all stored fields f…
Agentforce Multi-Agent Orchestration: A Practical Guide
Agentforce Multi-Agent Orchestration: A Practical Guide You've probably heard someone on your team say, "We just need one agent to handle everything."…
What changed after our IVR started pulling data from the CRM
Last year we rebuilt the IVR for a mid-size financial services company. Around 2,500 inbound calls a day, mix of existing customers and new leads, fiv…