We Deleted Two Hundred Virtual Machines and Kept Paying for Their Disks
Last year we finished moving the last of our older applications off virtual machines in the cloud and onto managed services. As each application mov…
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A Folder Vanished and Both Sides Thought the Other Had a Copy
A project team asked us in September to restore a folder they had deleted in July. It held about six weeks of design material for work that had sinc…
If the Job Cannot Show What It Did, Somebody Will Do It Again
Our provisioning job has worked reliably for years. It also gets checked by hand, every single time, by the engineer who triggered it, who opens the…
The Cheapest Part of That Migration Was the Compute
The business case for moving our analytics platform was built almost entirely on instance pricing. Somebody had compared the cost of our on-premises…
A Forty Minute Pipeline Changes How People Work
Nobody ever complained about it directly. The pipeline took a little over forty minutes end to end, which had crept up gradually from about eight, a…
The On-Call Rotation That Quietly Burned Out Its Best People
The most reliable system I ever helped run was held together by three people who were slowly falling apart. On paper the on-call rotation looked hea…