Анализ и модернизация коннектора баз данных с помощью AI-агентов
4-я статья из цикла туториалов о вариантах кастомизации своего бизнес-портала в Битрикс24. Сегодня рассказываем о работе с уже существующим проектом ч…
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Agentforce Multi-Agent Orchestration: A Practical Guide
Agentforce Multi-Agent Orchestration: A Practical Guide You've probably heard someone on your team say, "We just need one agent to handle everything."…
What changed after our IVR started pulling data from the CRM
Last year we rebuilt the IVR for a mid-size financial services company. Around 2,500 inbound calls a day, mix of existing customers and new leads, fiv…