Standing orders: who decides when the decision-maker is off the grid
Standing orders are pre-authorized decisions, in writing, with limits: what the on-call may do ALONE while the decision-maker is unreachable. Withou…
Team Management
⚑ Сообщить о проблемеПоследние новости Team Management от Tech News
Все темы
Culture
agents
ai
api
architecture
automation
beginners
career
devchallenge
devops
discuss
javascript
learning
llm
machinelearning
mcp
opensource
productivity
programming
python
react
saas
security
showdev
softwareengineering
startup
testing
tutorial
typescript
webdev
Standby pay at $3 an hour is a wage for owning your whole evening
Three dollars an hour to not drink. That's the going rate for owning your entire evening. You can't have a beer. You can't drive two towns over. You…
From 3:00 AM Panic to Confidence: How I Use AI During On-Call Incidents
In this blog post, we will see how I use AI to speed up incident investigation without letting it take over the decisions that need a human. It is 3…
Who owns the pager?
I hate on-call. I hate doing it, and I hate asking other people to do it, which is a slightly awkward position to hold when you've spent a decent ch…
Understanding the Incident Management Software & On-Call Lifecycle
On-call, incident response, and incident management are three different stages of the reliability lifecycle. This guide maps the SRE Trinity from fi…
On-Call Wellness: Protecting Your Engineers from Burnout
The On-Call Burnout Epidemic I watched three senior SREs leave our team in six months. Exit interviews all said the same thing: on-call was unsustai…
SLO as Code — нельзя верить людям
Всем привет, меня зовут Вячеслав, я Team Lead SRE в Купере. Рассказ в этой статье пойдет о том, как мы внедряли SLO , чего достигли и какие лайфхаки…
Reducing Pager Fatigue: Why Excessive Alerting Systems Fall Short?
While recently discussing operational loads with a colleague, I heard them say, "I see the alerts, but I just don't feel like checking them anymore.…